Waiting for restaurant delivery is a little like standing curbside and waiting for the Decamp. It’s an act of faith. What happens when they don’t show up when they say they will? Well, here’s what happened to Matthew Frankel and his wife last night when they ordered a late supper from Mexicali Rose:
Tonight we ordered take out from Mexicali. It was rather late…about 9:30 pm when we ordered and asked how long an order would take…they said 30 mins.
After 40 mins I called to see when we should expect our food. They replied someone should be there within minutes.
After another 10 mins, with no one in site, I called again…and since it was getting so late, and way past the approximate 30 mins..I politely cancelled the order, asking if was okay to do so, which they said was fine….and requesting that they call their delivery person, which they said they would.
As to be be expected, about 10 mins later the deliver man did finally show up.
When I opened the door, in the most kind way possible…I told them how late the hour was, how long we had been waiting, and how I had already called ten minutes ago to cancel.
The guy stomped off.
A few minutes later the delivery guy proceeded to throw the two orders of food all over our front yard.
When I called the restaurant to complain, there was no apology…simply someone saying that we must had provoked him.
As you can imagine, I am pretty upset…Its now 11:56 pm and my wife is outside picking mushroom quasidillas off our yard…I just came in to let you know.
Thought I would pass it on.
Ouch! We appreciate the division of labor, though: one spouse cleans up the lawn, the other runs to the computer to write to the Barista. Insert your food delivery horror story below.