It’s the most wonderful bus ride of the year. The commuters are ringing, the driver is singing (if it’s Sal) and there’s lots of good cheer. It’s the most wonderful ride of the year.
At least that’s the feeling you get from reading the gushy commuter report on DeCamp. The writer seemed to only find happy DeCampers to talk to (where were all these folks…?) From the New York Times…
At the Port Authority, Patricia Cronin was first in line at the gate. She moved from Battery Park City to what she jokingly referred to as “the Upper West Side of the suburbs” 14 years ago. “Our son was a year old and we wanted to raise him in the suburbs,” she said.
Ms. Cronin said that she used to take the train, but has switched to the bus because it offers more frequent and more convenient service in the evening. “Most of theses buses will stop at whatever corner you ring.”
Last night’s certainly did. People signaled for personal bus stops every few minutes, and the bus easily pulled to the side of the charming, tree-lined residential main road.
“I’ve heard DeCamp has lost customers to the train, but I still struggle to get a seat on most days,” Ms. Cronin said. “But I think the bus is great.”
DeCamp Bus Lines is the oldest privately-owned bus company in the country. “And proud of it,” said Gary Pard, the vice president of operations, “despite the complaints.” By the end of March, he expects the company’s Web site to be revamped to include route maps, fare schedules, online customer service and the ability to send traffic notices to subscribers √¢‚Ç¨‚Äù the latter in the hopes of allaying the most common gripe, delays.
“Live on the beginning or middle of the bus route so you can get a seat,” said Sean, a recent Brooklyn transplant to Montclair. “Standing is dangerous and we’ve seen people get thrown.”